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Current Accounts
ADMINISTRATION & RECONCILIATION

The actual processing of updating new accounts to existing accounts, closing of accounts stop-payments handled in this department. Reconciliation is done to ensure that entries which have been submitted and processed correctly. All errors associated with incorrect entries, posting errors due to currency differences etc. are corrected.


 
CLAIMS
Disputes or complaints on accounts, once taken by Customer Services, are handled in the form of a claim. Quite often investigations are needed to clarify a particular dispute which a client may have on his/her account. The responsibility of the claim division of the Current Accounts department is to ensure that all disputes and complaints are handled in an efficient and satisfactory manner.
 

 

Audit US$ 25.00 Charge Res. only
Casual Overdraft Interest 18% per annum with minimum US$ 5.60 or Naf. 10.00 N/A
Cheque Books 25 cheques for US$ 6.13 or Naf. 10.97 per book
50 cheques for US$ 12.25 or Naf. 21.93 per book
100 deskcheques for US$ 24.50 or Naf. 43.86 per book
(incl. Naf. 0.25 stamp tax per cheque)


Included
Claims US$ 2.00 or Naf. 3.60  
Copies - Advices US$ 1.50 or Naf. 2.70 Charge Res. only
Copies - Statements Personal Account: US$ 8.70 or Naf. 15.30
Business Account: no charges

Included
Daily Statements 1% of face amount purchased Included
Dormant Accounts S/A - US$ 5.10 per annum Included
Foreign Bank Check Deposited ¼% of amount with minimum of US$ 10.00 Charge Res. only
Green Office Cheque Naf. 1.00 per cheque Charge Res. only
Hold Mail Daily and weekly statements: US$ 17.10 or Naf. 30.60 per month
Monthly statements: US$ 2.85 or Naf. 5.10 per month
Included
Interest Statement US$ 7.50 Charge Res. only
Letter of Advice of Overdraft Balances US$ 5.00 Charge Res. only
Reference Letters US$ 5.00 or Naf. 10.00 Charge Res. only
Return Cancelled Cheques With daily, weekly, or monthly statements: Naf. 30.60 or US$ 17.10 per month Included
Returned Cheques Local: US$ 10.00 (NSF)
Foreign: US$ 10.00 plus foreign bank charges
Charge Res. only
Search of Vouchers US$ 1.50 per copy of US$ 10.00 over hour if over 10 items Charge Res. only
Service Charges: Personal Minimum deposit of US$ 600.00 or Naf. 1,000.00
If balance goes below minimum balance, an additional charge of US$ 3.16 or Naf. 5.61, plus a minimum interest on debit balances of US$ 5.60 or Naf. 10.00
Included, except debit balances.
Service Charges: Commercial Same as above with exceptions allowed on large accounts with Management authorization  
Stop Payments Local: US$ 10.00 or Naf. 18.00
Foreign: US$ 42.50 plus any foreign bank charges
Charge Res. only



 
 
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