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Important Information
Important Information
about WIB Online Statement

EFFECTIVE AUGUST 2020 WIB WILL SWITCH FROM PAPER STATEMENTS TO ONLINE STATEMENTS

The Windward Islands Bank (WIB), your safety remains important to us and as such, we encourage you to stay safe by banking at home. With this in mind and in our constant efforts to continue providing our Customers with a higher level of service, better access and enhanced security when handling their bank transactions and finances, WIB will discontinue the printing and mailing of paper statements and convert these to Online Statements. This change will be effective Monday, August 3, 2020.

All WIB Personal current and savings accounts will be switched automatically to Online Statements, which are easily available through our WIB Online Banking platforms. While we prepare for this transition, and assist our clients in registering for WIB Online Banking, we will provide customers who still don’t have access to our Online Banking platforms, their paper statements twice per year through physical mail (post office). They will receive a paper statement at the beginning of January and the second paper statement at the beginning of July. Your July paper statement will show all transactions from the period of January to June and your January paper statement will show all transactions from the period July to December.

Benefits of Online Statements

With online statements you can get all the banking information you need 24/7 from the safety of your home. Online statements are convenient, easy to read and accessed. The online statement is an electronic version of the regular WIB personal account paper statement that a number of clients still receive via the post office. Online statements are a more secure method than having paper statements mailed out to you, and provide more protection as they reduce the risk of identity theft.  Your online accounts are confidential and secured by your login credentials so your online statements can only be accessed by you. Online statements are archived in our Online Banking Platform for up to 10 years (you can easily save them on a hard drive or external storage device (USB) if you wish to keep them longer).

Register for WIB Online Banking

We urge all our clients who are not yet registered for our WIB Online Banking services, to do so via our website (www.wib-bank.net) or by calling 546-2942. Our Contact Center agents will be happy to assist with the registration process. Once the process is completed, you will be contacted electronically to simply pick-up your E-pass at the WIB Branch of your choice. The E-Pass provides added security when transacting via our online channels.

WIB Online Banking is safe, secure and easy and provides you with greater control and flexibility in managing your accounts and finances, while simplifying your life. It also allows us to serve our customers in a more efficient, safe and environmentally friendly manner.

Register now and start enjoying the convenience and the safety of receiving your statements online.

For more information regarding our digital services to help you bank easier, please follow our Facebook page WIB Facebook and our website www.wib-bank.net or email; info@wib-bank.net.

Together Today and Tomorrow.