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Cybersecurity & Fraud Report Form

If you suspect fraud, phishing, or any suspicious online activity involving your WIB Bank accounts, please complete the form below. Our Fraud Prevention Team will review your case and contact you if additional information is required.

Do not include your full debit/credit card number, PIN, or online banking password in this form.

Incident Details

Description of the Incident

Important!

Update on Microsoft Global Outage

Dear WIB Customer,

Please note that Microsoft is facing a prolonged global outage, which continues to affect our ability to send and receive emails.

As our valued customer, while Microsoft is working on restoring access globally, please note that you can contact your usual Bank representative via phone in the event you need to confirm your payment instructions. We will continue monitoring the situation and will keep you informed as soon as this issue has been resolved worldwide. Our WIB Online and Mobile Banking platforms are at your service as usual.

Gift Card Balance Checker
Enter the card number shown on the back of your Kompa Leon Gift Card to check the balance of your card.
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