Bank Cards Services
There is a time limit to file disputes (for fraudulent disputes, the deadline is 60 days after the charge has been processed to a client's credit card).
Please fill out the form (see procedure on the right) and send in along with the necessary requirements mentioned as soon as possible. After 60 days, we will not accept any fraudulent disputes as this is a credit card requirement.
Important message for WIBDirect Business users
Dear valued client,
Please be advised that access to the WIBDirect Business will be discontinued at September 15, 2023.
In order to avoid a service interruption, activate yourself on the new WIB Business Online banking platform today!