“User id” is now referred to as “user name”
We have revised the sequence of the Login steps. Now you can enter your password and e-pass values after confirming your “user name”, which remains the last 7 digits on your
Bankomatiko/Maestro debit card.
Full login and registration process required
As this is a new system, all customers are required to complete the registration process so we can protect you even better.
Make a safe password
Now you can change your password yourself, without the need to contact the Bank to adjust your password. When creating a password make sure your password is at least 9 characters long, consists of letters and numbers including at least one upper case letter. As a safety feature you will be required to update your password every 60 days.
Register your phone number as specified
When updating your contact details especially your phone number, enter the phone number in the specified format: +721 XXXXXX (for local phone numbers). Remember to use a space in the area code.
Use current e-pass values
Your current e-pass will remain valid for the new Personal Online Banking platform. There is no need to request a new e-pass.
WIB Mobile Banking
Once installed you can turn access to Mobile Banking off via your browser version. This is a safety feature in case your phone is lost or stolen.
Now the screens will adapt to your phone, tablet or computer, making it easy to use all functionalities of Online Banking on any device.