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Compliments and Complaints Form

Your experience with us is very important. We are open to your compliments or complaints.

We would like to put things right for you as quickly as possible, so please use the form below to submit your compliment or complaint to us. This form will be forwarded directly to our Customer Experience Team for further handling

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Please proceed with the form below:


Important message for WIBDirect Business users

Dear valued client,

Please be advised that access to the WIBDirect Business will be discontinued at September 15, 2023.

In order to avoid a service interruption, activate yourself on the new WIB Business Online banking platform today!

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