Credit card claims

If clients have charges on their credit cards which they did not make and they would like to dispute the charge, a claim can be made.

There is a time limit to file disputes (for fraudulent disputes, the deadline is 90 days after the charge has been processed to a client's credit card).

Please fill out the form and send in along with the necessary requirements mentioned as soon as possible. After 90 days, we will not accept any fraudulent disputes as this is a credit card requirement.

Click here to complete your claim: Fraud Charges - The Windward Islands Bank