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Online banking

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Online Banking Recharge

Did you know that you can recharge anyone’s prepaid phone (Flow or Telcell) via Online Banking for FREE? Yes, there are no extra charges. This can be your own phone, a family member’s or a friend’s phone. Businesses can use Online Banking to recharge staff’s phones and keep track of the expenses via detailed history and (online) statements.

How does it work? Register your phone through an easy process.

For first time recharge:

  1. 1. Logon to Online Banking.
  2. 2. Go to Payments & Transfers.
  3. 3. From the Select Payment Type, choose Bill Payments
  4. 4. Select From Account, in the Bill dropdown menu choose for a Flow or Telcell phone, select the ‘Flow or Telcell Recharge’ vendor.
  5. 5. Enter the Amount (min. ANG. 10.00), your prepaid phone number enter a Payment Reference (e.g. My phone).
  6. 6. At the date field, leave the date unchanged (today) to make an immediate payment, or choose a future date
  7. 7. On the Confirm Payment page, enter the requested e-Pass values and click the Confirm button.


Once the payment has successfully been submitted, your phone will be recharged in less than 5 minutes. For future dated payments your phone will be recharged at approximately 6:00am on the selected payment date.

Note: On the Payment Result page you have the possibility to save the payment as a template, including pre-authorization. If you choose to do this, the next time you’d like to recharge your phone, you simply choose the saved template from Payment & Transfers and all required information is already filled in. By choosing the pre-authorization option you are also not asked for the e-Pass values each time you recharge as you have pre-authorized this payment.

WIB Mobile app is available at the following market places:

App Store


Google Play
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